Privacy Policy
Last updated: 16/7/2025
Fred R. Heimann Co. Pty. Ltd. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://fredheimann.com.au.
1. What information we collect
We only collect personal information that you voluntarily provide when submitting an enquiry through our website’s contact form. This may include:
Your name
Email address
Phone number
Suburb
We do not collect sensitive information unless you explicitly provide it.
2. How we use your information
We use the information you provide to:
Respond to your enquiries
Contact you regarding our services
Improve our customer service
We will not sell, rent, or share your personal information with third parties except as required by law or as outlined in this policy.
3. Analytics and tracking
We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand things like which pages are visited, how long people stay on the site, and how they found us.
This data does not identify you personally. You can learn more about how Google handles data here: https://policies.google.com/technologies/partner-sites
4. Cookies
Our site may use cookies to improve user experience. You can choose to disable cookies through your browser settings, but this may impact how certain parts of the website function.
5. Advertising
In the future, we may run Facebook ads or other forms of online advertising. These platforms may use cookies or tracking pixels to measure campaign effectiveness. Any data collected will comply with Facebook’s advertising policies and applicable laws.
6. Data security
We take reasonable steps to protect the information you submit to us via our website. However, no internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.
7. Accessing or updating your information
If you’d like to update, access, or request deletion of the information you’ve submitted, please contact us at:
fheimann@bigpond.net.au
8. Changes to this policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date.